{"id":1552,"date":"2020-05-11T20:04:49","date_gmt":"2020-05-11T20:04:49","guid":{"rendered":"https:\/\/presto.fr\/fr\/?page_id=1552"},"modified":"2024-08-08T14:55:33","modified_gmt":"2024-08-08T12:55:33","slug":"contact","status":"publish","type":"page","link":"https:\/\/presto.fr\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"contact-en\" data-id=\"54\" id=\"SR7_54_1\" class=\"rs-ov-hidden\" data-version=\"6.7.58\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_54_1-50\" data-key=\"50\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_54_1-50-3\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/presto.fr\/wp-content\/uploads\/2020\/10\/Contacter-1903x357-1.jpg\" alt=\"\" title=\"Contacter-1903&#215;357\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_54_1-50-2\" class=\"sr7-layer\">Contact us<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/presto.fr\/wp-content\/uploads\/2020\/10\/Contacter-1903x357-1.jpg\" width=\"0\" height=\"0\" data-dbsrc=\"Ly9wcmVzdG8uZnIvd3AtY29udGVudC91cGxvYWRzLzIwMjAvMTAvQ29udGFjdGVyLTE5MDN4MzU3LTEuanBn\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_54_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_54_1\",type:'standard',shdw:'0',gh:[360,360,360,360,300],gw:[1920,1920,1024,778,480],vpt:['-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'},plType:'0',plColor:'#FFFFFF'});   SR7.PMH[\"SR7_54_1\"].state=true;} else if(SR7.PMH[\"SR7_54_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_54_1\"].fn,19);}};SR7.PMH[\"SR7_54_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1590248549454{padding-top: 0px !important;background-color: #008c76 !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1590248186924{padding-top: 0px !important;}&#8221;]    \n\n            <div class=\"row-contacts\">\n\n                <div class=\"top_onglet\">\n                    <div class=\"auto-container\">\n                        \n                            <div class=\"contact_0 one_title_onglet actif\">\n                                Customer Service                            <\/div>\n\n                                                    \n                            <div class=\"contact_1 one_title_onglet \">\n                                Order                            <\/div>\n\n                                                    \n                            <div class=\"contact_2 one_title_onglet \">\n                                Price offer                            <\/div>\n\n                                                    \n                            <div class=\"contact_3 one_title_onglet \">\n                                Technical guidance & After-sales service                            <\/div>\n\n                                                    \n                            <div class=\"contact_4 one_title_onglet \">\n                                Complaints                            <\/div>\n\n                                                                        <\/div>\n                <\/div>\n\n                <div class=\"bottom_onglet\">\n                    <div class=\"auto-container\">\n                        \n                            <div class=\"contact_0 one_onglet_bot actif\">\n                                                                \n                                                                    <div class=\"rightpart\"  >Tel. : +33 (0)1 46 12 34 56 \nFax : +33 (0)1 40 92 00 12\nEmail : adv.export@presto.fr\n<\/div>\n                                                            <\/div>\n                            \n                                                    \n                            <div class=\"contact_1 one_onglet_bot \">\n                                                                    <div class=\"leftpart\">\n                                        Please contact our customer service team to check product availability. \nTo place an order, please send your request by email or EDI. \nTo check the status of your current orders and their delivery schedules, please contact our customer service team by phone.                                    <\/div>\n                                                                \n                                                                    <div class=\"rightpart\"  style=\"padding-left: 15px;\"  >Tel. : +33 (0)1 46 12 34 56\nFax : +33 (0)1 40 92 00 12\nEmail : adv.export@presto.fr\n<\/div>\n                                                            <\/div>\n                            \n                                                    \n                            <div class=\"contact_2 one_onglet_bot \">\n                                                                    <div class=\"leftpart\">\n                                        To establish a site cost estimate for which the total retail price is greater than \u20ac3,000 (excl. VAT), please send your price requests by email indicating: \nYour company name, your name and contact details (telephone and email address) The name and location of the site The name of the installer The ITT\/EXE progress.                                    <\/div>\n                                                                \n                                                                    <div class=\"rightpart\"  style=\"padding-left: 15px;\"  >Tel. : +33 (0)1 46 12 34 56\nFax : +33 (0)1 40 92 00 12\nEmail : adv.export@presto.fr\n<\/div>\n                                                            <\/div>\n                            \n                                                    \n                            <div class=\"contact_3 one_onglet_bot \">\n                                                                    <div class=\"leftpart\">\n                                        For any questions related to the fitting, servicing or maintenance of our products, please contact our Technical Support service by phone or email. You can also directly consult our technical documentation (technical specifications, installation instructions, maintenance guides, exploded views and lists of spare parts).                                    <\/div>\n                                                                \n                                                                    <div class=\"rightpart\"  style=\"padding-left: 15px;\"  >Tel. : +33 (0)1 46 12 34 56\nEmail : adv.export@presto.fr\n<\/div>\n                                                            <\/div>\n                            \n                                                    \n                            <div class=\"contact_4 one_onglet_bot \">\n                                                                    <div class=\"leftpart\">\n                                        Please email any questions concerning a dispute or product return to our customer service team, to ensure that they are processed as quickly and efficiently as possible.                                    <\/div>\n                                                                \n                                                                    <div class=\"rightpart\"  style=\"padding-left: 15px;\"  >Email : adv.export@presto.fr<\/div>\n                                                            <\/div>\n                            \n                                                                        <\/div>\n                <\/div>\n            <\/div>\n\n    [\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;row_form_decontact&#8221; css=&#8221;.vc_custom_1590515237192{background-image: url(http:\/\/presto.fr\/wp-content\/uploads\/2020\/05\/bottom_form.png?id=290) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<form action=\"https:\/\/presto.fr\/en\/wp-json\/ws-form\/v1\/submit\" class=\"wsf-form 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