{"id":15,"date":"2020-05-11T20:04:49","date_gmt":"2020-05-11T20:04:49","guid":{"rendered":"https:\/\/presto.fr\/fr\/?page_id=15"},"modified":"2024-08-08T14:58:00","modified_gmt":"2024-08-08T12:58:00","slug":"contact","status":"publish","type":"page","link":"https:\/\/presto.fr\/fr\/contact\/","title":{"rendered":"Contacter"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"contact\" data-id=\"5\" id=\"SR7_5_1\" class=\"rs-ov-hidden\" data-version=\"6.7.51\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_5_1-5\" data-key=\"5\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_5_1-5-3\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/presto.fr\/wp-content\/uploads\/2020\/10\/Contacter-1903x357-1.jpg\" alt=\"\" title=\"Contacter-1903&#215;357\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_5_1-5-2\" class=\"sr7-layer\">Contactez-nous<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/presto.fr\/wp-content\/uploads\/2020\/10\/Contacter-1903x357-1.jpg\" width=\"0\" height=\"0\" data-dbsrc=\"Ly9wcmVzdG8uZnIvd3AtY29udGVudC91cGxvYWRzLzIwMjAvMTAvQ29udGFjdGVyLTE5MDN4MzU3LTEuanBn\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_5_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_5_1\",type:'standard',shdw:'0',gh:[360,360,360,360,300],gw:[1920,1920,1024,778,480],vpt:['100px&#039;,&#039;100px&#039;,&#039;100px&#039;,&#039;100px&#039;,&#039;100px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'},plType:'0',plColor:'#FFFFFF'});   SR7.PMH[\"SR7_5_1\"].state=true;} else if(SR7.PMH[\"SR7_5_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_5_1\"].fn,19);}};SR7.PMH[\"SR7_5_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content_no_spaces\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1590248549454{padding-top: 0px !important;background-color: #008c76 !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1590248186924{padding-top: 0px !important;}\u00a0\u00bb]    \n\n            <div class=\"row-contacts\">\n\n                <div class=\"top_onglet\">\n                    <div class=\"auto-container\">\n                        \n                            <div class=\"contact_0 one_title_onglet actif\">\n                                Service client                            <\/div>\n\n                                                    \n                            <div class=\"contact_1 one_title_onglet \">\n                                Commande                            <\/div>\n\n                                                    \n                            <div class=\"contact_2 one_title_onglet \">\n                                Offre de prix                            <\/div>\n\n                                                    \n                            <div class=\"contact_3 one_title_onglet \">\n                                Conseils techniques & SAV                            <\/div>\n\n                                                    \n                            <div class=\"contact_4 one_title_onglet \">\n                                R\u00e9clamations                            <\/div>\n\n                                                                        <\/div>\n                <\/div>\n\n                <div class=\"bottom_onglet\">\n                    <div class=\"auto-container\">\n                        \n                            <div class=\"contact_0 one_onglet_bot actif\">\n                                                                \n                                                                    <div class=\"rightpart\"  >T\u00e9l. : +33 (0)1 46 12 34 56 \nFax : +33 (0)1 40 92 00 12\nEmail : serviceclient@presto-group.com\n<\/div>\n                                                            <\/div>\n                            \n                                                    \n                            <div class=\"contact_1 one_onglet_bot \">\n                                                                    <div class=\"leftpart\">\n                                        Pour conna\u00eetre la disponibilit\u00e9 d\u2019un produit, veuillez contacter notre service client.\nPour passer une commande, veuillez transmettre votre demande par email ou par EDI.\nPour conna\u00eetre le suivi de vos commandes en cours et les d\u00e9lais de livraison, veuillez contacter notre service client par t\u00e9l\u00e9phone.\n                                    <\/div>\n                                                                \n                                                                    <div class=\"rightpart\"  style=\"padding-left: 15px;\"  >T\u00e9l. : +33 (0)1 46 12 34 56\nFax : +33 (0)1 40 92 00 12\nEmail : serviceclient@presto-group.com\n<\/div>\n                                                            <\/div>\n                            \n                                                    \n                            <div class=\"contact_2 one_onglet_bot \">\n                                                                    <div class=\"leftpart\">\n                                        Pour \u00e9tablir un chiffrage chantier dont le montant total en prix public est sup\u00e9rieur \u00e0 3 000\u20ac HT, veuillez envoyer vos demandes de prix par mail en indiquant :\nVotre soci\u00e9t\u00e9, votre nom et vos coordonn\u00e9es (t\u00e9l\u00e9phone et adresse email)\nLe nom et la localisation du chantier\nLe nom de l\u2019installateur\nL\u2019\u00e9tat d\u2019avancement AO\/EXE\n                                    <\/div>\n                                                                \n                                                                    <div class=\"rightpart\"  style=\"padding-left: 15px;\"  >T\u00e9l. : +33 (0)1 46 12 34 56\nFax : +33 (0)1 40 92 00 12\nEmail : chiffragechantier@presto-group.com\n<\/div>\n                                                            <\/div>\n                            \n                                                    \n                            <div class=\"contact_3 one_onglet_bot \">\n                                                                    <div class=\"leftpart\">\n                                        Pour toute question li\u00e9e \u00e0 la pose, l\u2019entretien ou \u00e0 la maintenance de nos produits, veuillez joindre notre service S.A.T. par t\u00e9l\u00e9phone ou par email. Vous pouvez \u00e9galement consulter directement nos documentations techniques (fiches techniques, notices de pose, guides de maintenance, vues \u00e9clat\u00e9es et listes des pi\u00e8ces d\u00e9tach\u00e9es).                                    <\/div>\n                                                                \n                                                                    <div class=\"rightpart\"  style=\"padding-left: 15px;\"  >T\u00e9l. : +33 (0)1 46 12 34 56\nEmail : assistancetechnique@presto-group.com\n<\/div>\n                                                            <\/div>\n                            \n                                                    \n                            <div class=\"contact_4 one_onglet_bot \">\n                                                                    <div class=\"leftpart\">\n                                        Pour traiter plus rapidement et plus efficacement vos questions li\u00e9es \u00e0 un litige ou \u00e0 un retour produit, veuillez envoyer vos demandes au service client par email.                                    <\/div>\n                                                                \n                                                                    <div class=\"rightpart\"  style=\"padding-left: 15px;\"  >Email : litiges@presto.fr ou retours@presto.fr<\/div>\n                                                            <\/div>\n                            \n                                                                        <\/div>\n                <\/div>\n            <\/div>\n\n    [\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb el_class=\u00a0\u00bbrow_form_decontact\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1590515237192{background-image: url(http:\/\/presto.fr\/wp-content\/uploads\/2020\/05\/bottom_form.png?id=290) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}\u00a0\u00bb][vc_column][vc_column_text 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